I'm Heather. I'm a virtual assistant. (she/her/hers) 

I’ve worked my way through six different careers, held positions in over a dozen industries, and lived in five countries. I hold a bachelor of arts in psychology and law, and among many other subjects, I've studied communications, social media, various business-related technology, organizational behaviour, and four languages.

I’m passionate about using my skills and experience in practical ways to help people take their businesses to the next level.

When I hear small business owners express frustration about their administrative processes, I automatically start to think of ways to help them save time, money and possible headaches.  

When I see online writing or print publications that are confusing, unfocused or containing grammatical or spelling mistakes, I want to fix them so the messages reach their target audience.

And when I know someone has an awesome business but their online presence is underwhelming or non-existent, I want to teach them how they can increase sales by using social media effectively.

Based in Vancouver, BC, Canada on the ancestral and unceded territories of the Coast Salish Peoples, I specialize in helping businesses thrive by providing virtual administrative assistance and communications services. Not in Vancouver? No problem! I am set up to work with clients all over the globe.

Interested in how I could help take your business to the next level? You may want to check out what I do or contact me. I say, go for it!

Nice things people have said:

I am a small business owner with limited technological knowledge and even less time to manage it. Heather worked to streamline and improve the framework of my original website and make it more user friendly and visually appealing. And she worked her magic to make it more readily accessible on search engines.

Heather was prompt, efficient and best of all, she took the reins of the project and delivered exactly what I was looking for.

I will definitely work with Practically Virtual Assistance again and recommend anyone reading this to do the same!

 

~Mary C, Small business owner (acapabledog.com

Heather was prompt, efficient and best of all, she took the reins of the project and delivered exactly what I was looking for.

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Heather brought a fresh and skilled communications perspective as well as high level technical skills. She strategically and effectively refocused our communications, and overhauled our website onto a new platform, which included setting up automated membership and event registration capability. She put badly needed systems into place, and generally made sense of several years of chaos left over from a variety of staffing transitions. And she did all this with good humour and a lovely, calm approach.

 

I look forward to future opportunities to work with her again.

 

~Dawn B, Theatre company managing director

Heather put badly needed systems into place, and generally made sense of several years of chaos left over from a variety of staffing transitions. 

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Practically Virtual Assistance helped me not only launch my website, but taught me how to brand myself to make sure the message I wanted to send came across loud and clear. And it did! Since launching, my site has acted as a calling card, landing me several contracts.

 

Additionally, Heather's knowledge about social media has enabled me to amass a meaningful Twitter following in a relatively short period of time! I’m so glad I reached out to her about how best to get my new business venture online.

~Lori L, Writer (lorilittleton.com)

I’m so glad I reached out to [Heather] about how best to get my new business venture online.

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